Conditions of hire

Driver

Drivers must produce a current and suitable UK driving licence which has been held for at least 12 months and has NO more than 6 points. If you have currently have more than six points on your licence or have every been disqualified please call us before you book a vehicle.

Both parts of the modern driving licence must be produced; failure to do so will result in a £5 charge in order for us to telephone the DVLA to obtain endorsement.

Unless the hirer is arranging his own insurance cover, the driver must be between the ages of 21 and 70.

Any individual hiring a 7.5 tonne lorry (3 tonne payload) requires a C1 on their Licence and be over 25.

No person other than the hirer or approved driver may drive the vehicle.

Additional drivers

Additional drivers can be added to the insurance, subject to the conditions above, at a one off charge of £7.00.

Hire Day

Our hire period is morning to morning, 7am to 7am but usually a 8am return time can be arranged. A vehicle return after this time will occur another full day charge.

Mileage

We DO NOT do unlimited mileage. For daily van hires you get 200 miles per day and weekly van hires you get 1000 miles per week. For 7.5 tonne lorry hires you get 320 km per day or 1600km a week.

Payment

A deposit in excess of the anticipated hire charge is taken before hiring commences. Account facilities are available for regular users. Payment can only be accepted by Credit or Debit card. We DO NOT accept cash or cheques.

Insurance Excess

Our excess for drivers with a clean driving licence is £250, for every 3 points it’s an additional £100. The ELWB Transit and Transit Luton carry a higher excess of £450.

Damage

The hirer is liable for all damage till fault is identified by insurance companies involved also hirer is liable for negligent damage for example chipped or cracked windscreens or mirrors, punctures, damage to side walls of tyres, filler cap, aerials, light lenses, damage to seats, etc…

Overhead Damage

The hirer is responsible for all damage caused by striking overhead objects.

Wrong Fuel

The hirer is responsible for all damage caused by using the wrong fuel.

Overloading

Goods Vehicles must not be overloaded and it is the hirer’s responsibility to ensure this does not occur. Heavy fines can be imposed by the Department of the Environment.

Accidents

Failure to report accidents, whether damage occurs or not, will result in the hirer becoming liable for any resulting claims.

Cleanout Charge

If the vehicle is returned in a unacceptable state when a wash out or steam clean is required or rubbish is left in the vehicle then a minimum clean out charge of £10 will be applied at our discretion. Please also note that if animal hair is found in our vehicles than a clean out charge will also be applied.

Operator’s Licence

An operator’s licence is required for all commercial users of vehicles over 3.5 tons G.V.W. This is not required for personal use.

Continental Hires

Continental hires, including Southern Ireland, must be notified in advance and will be subject to a surcharge for Green Card Insurance, Continental Breakdown/Accident cover and documentation.

Extension of Hire

Any proposed extension to the hire period must be notified immediately to the rental office to ensure continuation of the insurance cover.

Penalty Charge Notices

Any penalty charge notice that requires representation to be made will occur a £5 admin fee.

Conditions for using the vehicle.

The vehicle must only be driven by an authorised driver. Any authorised driver must not:

• use the vehicle for hire or reward;
• use the vehicle for any illegal purpose;
• use the vehicle for racing, pacemaking, testing the vehicle reliability and speed, or teaching someone to drive;
• use the vehicle whilst under the influence of alcohol or drugs;
• drive the vehicle outside England, Scotland, and Wales, unless we have given you written permission;
• load the vehicle beyond the manufacturer's maximum weight recommendations and make sure that the weight is secured safely,
• if the vehicle is a commercial vehicle, use it for the purpose for which you need an operator's licence if you do not have one.